Reference

araitoto Privacy Policy – What We Collect and Why

This Privacy Policy sets out exactly how araitoto handles the personal information you share when you open an account, verify your phone number, or connect a local wallet…

Account & identity dataPayment method data (DANA, OVO, GoPay, QRIS)Device & session dataData retention scheduleYour right to request deletion

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What Information We Collect From You

araitoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register, we collect your name, email address and phone number for account verification. When you add a payment method — DANA, OVO, GoPay, QRIS, virtual account or bank transfer via BCA, BRI, Mandiri or BNI — we log the wallet or account identifier so

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transactions can be traced and matched to your account. We also record session metadata such as device type, browser version and IP address to detect unusual login attempts. Cookies and similar tracking files capture navigation patterns within the lobby, helping us load the pages you use
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most often. All data collection depends on local law and applies only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how we store your data, want to update personal details linked to your account, or need to submit a formal data request, our support team is available around the clock. You can reach us through live chat directly from your account dashboard, via email at the address listed in the footer, or through our Telegram channel for faster responses during peak hours in Makassar and other Indonesian time zones. Privacy requests are acknowledged within 24 hours and resolved within seven business days.

Team online

Live Chat

Open the chat icon from your account dashboard at any hour. A support agent will handle data queries, account corrections and wallet-linked record checks.

Email Support

Send a written data request to the email address in our site footer. Include your registered phone number so we can match your request to the correct account record.

Telegram Channel

Reach our Telegram support line for quicker replies during Indonesian peak hours. Suitable for urgent account or payment-record questions where a fast response is needed.

HOW WE HANDLE YOUR DATA

Data Handling, Cookies and Account Security

We apply layered security across every stage of data handling — from the moment you complete phone verification to the point a DANA or QRIS transaction settles on your account.

Encryption at Rest and in Transit

All personal data — including your phone number, email and payment wallet identifiers — is encrypted in storage and during transmission. No plain-text records are held on our servers.

Cookie Policy

We use session cookies to keep you logged in, preference cookies to remember your lobby settings, and analytics cookies to understand which pages load slowly. You can manage cookie settings from your browser.

Third-Party Payment Processors

DANA, OVO, GoPay and QRIS transactions pass through licensed payment gateways. We share only the minimum data needed — transaction amount and account reference — to complete each transfer.

Data Retention Schedule

Account records are retained for as long as your account remains active and for a defined period afterward as required by applicable rules. You may request early deletion where local law permits.

Your Right to Access and Correct Data

You may request a copy of all personal data we hold on your account at any time. Corrections to name, phone number or linked wallet details can be submitted through live chat or email.

Policy Updates and Notification

When we update this Privacy Policy, we post a notice on the account dashboard at least seven days before the changes take effect, so you have time to review what has changed.

Frequently Asked Questions About araitoto Privacy Policy

These questions cover the most common privacy concerns we hear from people in Indonesia before they open an account or connect a local wallet. If your question is not answered here, reach us through live chat or email.

We collect your name, email address and phone number at registration. Once you add a payment method such as DANA or QRIS, we also record the wallet identifier linked to your account for transaction matching.

We share data only with payment processors — DANA, OVO, GoPay, QRIS, virtual account providers and banks like BCA or Mandiri — and only the minimum needed to settle a transaction. We do not sell personal data.

We retain your account records for a defined period following closure, as required by applicable rules. You may request early deletion of specific data where local law permits by contacting us via email.

Send a data access request to the email address in our site footer, including your registered phone number. We will confirm receipt within 24 hours and provide your data summary within seven business days.

Yes. When a QRIS or GoPay transaction is initiated, we pass the minimum required data to the payment gateway. Our Privacy Policy governs what we store on our side; the wallet provider's own policy governs their records.

Open a live chat session from your account dashboard and ask an agent to update your contact details. Identity verification is required before any change is applied to protect your account record.

Yes. We post a notice on your account dashboard at least seven days before any changes take effect. We aim to keep the language clear so you can quickly identify what has been updated.

araitoto Privacy Policy – What We Collect and Why

How to Reach Us About Your Privacy

Live Chat

Email Support

Telegram Channel

Data Handling, Cookies and Account Security

Encryption at Rest and in Transit

Cookie Policy

Third-Party Payment Processors

Data Retention Schedule

Your Right to Access and Correct Data

Policy Updates and Notification

Frequently Asked Questions About araitoto Privacy Policy

01 What personal data does araitoto collect when I open an account?

02 Does araitoto share my data with third parties?

03 How long does araitoto keep my account data after I close my account?

04 How can I request a copy of all the data araitoto holds on me?

05 Does araitoto Privacy Policy apply when I use QRIS or GoPay to deposit?

06 How do I update the phone number or email address linked to my araitoto account?

07 Will I be notified if araitoto changes its Privacy Policy?

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